Department of Child Support Services
Contact Our Department- Elizabeth Hyde, Director
| Physical Address: | 1600 Chestnut Street |
| Mailing Address: | PO Box 999 |
| Office Hours: | Monday thorugh Friday |
| Phone: | (530) 251-2630 |
| FAX: | (530) 251-2667 |
| 24-Hr IVR | |
| CSE IVR: | 1-866-901-3212 |
| SDU IVR | 1-866-325-1010 |
| DCSS TTY | 1-866-399-4086 |
| SDU Website | www.casdu.com |
| CSE Self-Service Website | www.childsup-connect.ca.gov |
| Email: | childsupport@co.lassen.ca.us |
Our Mission
The mission of the Lassen County Department of Child Support Services is to promote the well being of children and the self sufficiency of families by delivering first-rate child support services and collection activities that contribute to meeting the financial, medical and emotional needs of children.
CUSTOMER CONNECT!
Lassen County Department of Child Support Services transitioned to a Statewide Operating System!
On October 1, 2007, Lassen County DCSS transitioned to the California Child Support Automated System of Child Support enforcement or CCSAS-CSE. The transition offers new, convenient ways of accessing information!
Customer Connect is California's self-service child support case information system designed with YOU in mind.
Get connected-use Customer Connect secure self-service website or call Customer Connect toll-free automated phone system and access your account information 24 hours a day, seven days a wekk. It's easy, fast, and ready when you are.
GETTING STARTED - WHAT DO I NEED?
- Your participant ID number or Social Security number (SSN) and Customer Connect personal identification number (PIN)
WHAT CAN I DO ONLINE?
- Update contact information
- Get payment history and information
- Print child support forms
- Change Customer Connect PIN
- Post an inquiry regarding your case
- Set up direct deposit of your child support payments
- Provide Asset information